M2E Features

Centralize product data, listings, orders, inventory, and automation across every sales channel on a single operational platform.

M2E Multichannel Connect is built for the realities of scaled e-commerce: large catalogs, multiple marketplaces, complex fulfillment networks. It helps teams maintain consistent data, accurate inventory, and predictable workflows as operations grow in size and complexity.

Centralize product data, listings, orders, inventory, and automation across every sales channel on a single operational platform.

M2E Multichannel Connect is built for the realities of scaled e-commerce: large catalogs, multiple marketplaces, complex fulfillment networks. It helps teams maintain consistent data, accurate inventory, and predictable workflows as operations grow in size and complexity.

Product Data Integration

Make one catalog the single source of truth for product data across the business. M2E pulls data from multiple sources at once, including e-commerce platforms, POS, ERP, PIM, and direct entry, then keeps the catalog and every connected channel in sync.

  • – Native integrations with e-commerce platforms and POS systems
  • Custom API integration for PIM and ERP (NetSuite, Oracle, Microsoft Dynamics 365, etc.)
  • – CSV file imports and manual product creation
  • – Automated synchronization between sources and channels
  • – Large catalog support

Source systems: Shopify, BigCommerce, WooCommerce, PrestaShop, Shopware, Ecwid, Adobe Commerce (Magento 1 & Magento 2), Lightspeed POS, Square POS, Salesforce (B2C & B2B).

Sales channels: 600+ marketplace integrations, including Amazon, eBay, Walmart, TikTok Shop, Temu, Kaufland, OTTO, Shein, Mirakl, and OnBuy.

Product Data Hub

Adapt product data for marketplaces without touching the source system. Use flexible rules to reshape pricing, quantities, content, and attributes to match the requirements of each channel – from category structure and data formats to mandatory fields.

  • – Category and attribute mapping with reusable templates
  • – Custom product attributes
  • – Advanced filtering for targeting specific product segments
  • – Pre-publish validation and GPSR compliance checks
  • – Automatic error detection with recommended fixes

Channel & Listing Management

Manage listings across all connected marketplaces from one workspace. List products in bulk from your ecommerce platform or source system, then schedule and automate listing cycles to remove the repetitive work. Rule-based and dynamic repricing help keep product pricing competitive.

  • – Multiple account management per marketplace
  • – Worldwide marketplace coverage across North America, Europe, Latin America, and Asia-Pacific
  • – Bulk, scheduled, and automated listing
  • – File-based listing import and updates
  • – Promotional pricing and promotion management
  • – Listing health monitoring and duplicate prevention
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Order Management

Bring orders from every channel into one workflow with full control over the order lifecycle. Split, merge, edit, and bulk-update orders as fulfillment realities require. Real-time stock sync prevents overselling, and multi-warehouse routing automatically sends each order to the right location.

  • – Multi-channel order import with ongoing updates
  • – Order status, return, and refund workflows
  • – Order quantity reservation and stock-level synchronization
  • – Multi-warehouse routing and fulfillment management
  • – Shipping carrier mapping and Buy Shipping support
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Analytics & Reporting

Consolidate sales, product, revenue, and demand data from every channel into a single view. Use this performance analytics data to track which products drive sales and which don’t. Plan inventory, pricing, and strategy for each marketplace with confidence.

  • – Sales analytics for Amazon, eBay, Temu, TikTok Shop, Walmart
  • – Cross-channel sales and revenue tracking
  • – SKU-level performance reporting
  • – Demand trend analysis
  • – Consolidated multi-marketplace reporting
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Automation

Cut manual work by automating marketplace listing creation, pricing updates, and other routine workflows. Scheduled actions and rule-based triggers handle repetitive tasks that take up the team’s time and tend to introduce errors as sales volume grows.

  • – Automated listing and relisting
  • – Scheduled actions and triggers
  • – Rule-based conditions for listings, pricing, and promotions

Artificial Intelligence

Apply AI to the listing-related tasks that take the most time: mapping products to marketplace categories, generating content at scale, translating for local markets, and optimizing prices. Listing improvement suggestions point teams to the changes that matter for visibility and conversion.

  • – AI-assisted category mapping
  • – Content generation and translation
  • – AI-driven pricing optimization
  • – Listing optimization recommendations

Support

M2E provides expert help at every stage – onboarding, implementation, and ongoing use. With 18+ years of experience in multichannel e-commerce, the support team understands the challenges businesses face and how to resolve them.

  • – Guided platform onboarding
  • – Priority support for enterprise accounts
  • – Email and ticket support
  • – Documentation and video guides

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User reviews

Working with M2E has been a fantastic experience. Their employees have been professional, responsive, and committed to supporting our needs. They not only listen to feedback, but actively work to implement changes and find effective solutions to any problems that arise. Their dedication to client satisfaction and a collaborative approach has made a real difference in our project’s success. We truly appreciate their proactive attitude and the quality of service they provide.

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