eCommerce order management software

Q: Can M2E Cloud handle syncing manual stock changes?

M2E Cloud effectively synchronizes manual adjustments to your store/catalog stock levels with connected marketplaces. Whenever you have to manually tweak the item quantity in your primary data source, for instance, due to physical inventory counts or returns, these changes are automatically reflected across eBay, Amazon, or Walmart to display the new inventory levels.

M2E Cloud – a service for multichannel order management. Connect your sales across multiple channels and manage your growing order volume with maximum efficiency.

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M2E Cloud – a service for multichannel order management. Connect your sales across multiple channels and manage your growing order volume with maximum efficiency.

Try now Book a Demo

Observe your sales growth via the smart dashboard

Track the number of orders and your revenue from all marketplaces using the smart and informative dashboard.

See sales reports to receive meaningful business insights

Get detailed reports about your sales performance on a certain channel or during a specific time period to make better business decisions.

Monitor orders statuses from multiple channels in one place

Keep tabs on order fulfillment in real time with order management software. For eCommerce sellers, timely dispatch of orders is key to maintaining shopper satisfaction.

Map order shipping methods

Enjoy automatic mapping of shipping methods to carriers and services based on the buyer’s delivery preferences. Improve order processing efficiency and customer satisfaction.

Turn on/off order creation in the store

Set the app to create an order in your store once the customer places an order on the channel. No manual actions are needed on your end.

Synchronize FBA orders between channels and store

Once a shopper puts in an Amazon FBA order, the app auto-synchronizes it with your store and updates the ordered items’ stock.

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All Marketplaces Shops POS Systems

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Multichannel listing

Start selling across multiple channels to find more new customers. Easily upload and list your products in a few clicks.

Inventory Management

Automated inventory management to keep your stock updated and prevent overselling.

Order Management

Tracking every step of your order fulfillment and delivery from a single interface.

Amazon Repricer

Automatic price optimization 24/7 to outsmart your Amazon competitors and increase sales.

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Use case

The problem

How to manage all orders in one place?

The solution

M2E Cloud lets you establish a centralized system to keep track of all customer orders coming from various platforms and stores. You can monitor orders in real time throughout their lifecycle and fulfill them right in the app. Order statuses and tracking details will be auto-updated and synchronized across all channels.

FAQ

What is e-commerce order management software?

It is a helpful tool for automating and simplifying the order fulfillment procedure. It lets merchants monitor orders from numerous sources, control stock levels, and handle return- and refund-related operations in one place. With such tools, companies save time and minimize errors, improving customer satisfaction.

How does the order management work in M2E Cloud?

If you’re selling on a number of marketplaces like eBay, Amazon, and others, M2E Cloud will simplify the handling of orders. It imports orders from the marketplaces and automatically creates matching orders in your store. Also, the app ensures that order statuses and tracking information are consistently synchronized across your store and sales channel. Watch the detailed breakdown of M2E Cloud’s order management in our video.

How does M2E Multichannel Connect handle order cancellations and refunds?

If you receive a full/partial refund or a cancellation request for an order on the marketplace, the order’s status in your store will stay unchanged. Information about the refund or cancellation will be available in the ‘Order Notes’ section of your store.

How does M2E’s order management software support multiple marketplaces?

M2E Multichannel Connect centralizes the handling of buyer orders from eBay, Amazon, Walmart, TikTok Shop, and Kaufland marketplaces directly into your platform’s admin panel. Any changes in order status or newly added tracking numbers are automatically updated to preserve up-to-date and uniform order data across your store and the marketplace.

Which platforms are compatible with M2E for managing orders?

M2E Multichannel Connect lets you manage orders across well-known platforms, including Shopify, BigCommerce, WooCommerce, Ecwid, Shopware, and Salesforce (B2C and B2B). It also integrates with Lightspeed (X-Series) and Square POS systems. The application provides real-time sync of order statuses and tracking updates between the marketplace and your store, facilitating productive order handling.

Can M2E handle syncing manual stock changes?

M2E Multichannel Connect effectively synchronizes manual adjustments to your store/catalog stock levels with connected marketplaces. Whenever you have to manually tweak the item quantity in your primary data source, for instance, due to physical inventory counts or returns, these changes are automatically reflected across eBay, Amazon, or Walmart to display the new inventory levels.

User reviews

If you’re migrating from Magento with M2EPro to Shopify then M2ECloud is the way to go for familiarity and similarity of process. We tried 2 other apps before discovering M2ECloud.

It wasn’t instantly seamless however Kate in the support team has been outstanding with support and liaising with their dev team to improve and tweak the system. I get the impression it’s a product that is still “taking shape” but is already streets ahead of others in terms of ease of use.

The reason for the 5* rating is the speed and efficiency of support and it’s definitely been worth dealing with a couple of initial teething problems to get a robust and efficient solution – one that we know we can trust after many years of using M2E’s original Magento offering.

5,0

Average rating of our users

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