FAQ

Got questions? We’re here to help.

What is M2E Cloud and how does it work?

M2E Cloud is an eCommerce multichannel software that allows you to expand your sales to leading e-commerce platforms, including Shopify, BigCommerce, Salesforce, WooCommerce, Ecwid, eBay, Amazon, and Walmart. The software doesn’t require any special skills to set up.

With M2E Cloud, you can:
  • Create listings and link your inventory to the largest marketplaces in seconds
  • Synchronize stock levels and order fulfillment across all your platforms
  • Expand your business globally to attract new shoppers
  • Access extensive analytics to help your business boost sales and more

Being fully hosted in the cloud, M2E Cloud eliminates the need for manual software updates or server maintenance. No matter how large or small your business is, you can run your sales and foster business growth from a single app.

How much does M2E Cloud cost?

Every new user is eligible for a 30-day free trial, allowing you to explore and experience the features of M2E Cloud without any commitment. Once the trial period ends, you will have to subscribe to one of the available pricing plans. The pricing plans align with your total monthly or yearly sales allowance or GMV. Keep in mind that GMV is calculated only from sales made through Amazon, eBay, and Walmart marketplaces.

How can I register an M2E Cloud account?

Create an account on the signup page. Then, you’ll need to verify your email address to complete the registration. The verification email will be available in your inbox.

Do I need an eCommerce platform to use M2E Cloud?

M2E Cloud uses external eCommerce platforms as the primary source for data updates on eBay, Amazon & Walmart. However, even without a website or an external store, you can take advantage of a Catalog feature to create products and start listing on multiple platforms in a few clicks

Is it safe to synchronize inventory through M2E Cloud?

The app gives you full control over the synchronization process. Your Channel products will not be updated unless you enable automatic item management yourself.

Can I keep my active Channel listings and upload them to M2E Cloud?

The app imports your listings so you may continue selling without any interruptions and maintain your sales ranks. Channel items are automatically linked to the ones from your Shopify/BigCommerce/WooCommerce catalog.

Can I use M2E Cloud alongside other third-party solutions?

To test out the sync flow of M2E Cloud, you can select some of your items to be managed by the app. This way, you won’t interrupt sales or synchronization processes performed by your current solution.

To avoid double synchronization issues, you shouldn’t use two similar solutions to synchronize your entire inventory at the same time.

Is it possible to connect M2E Cloud to my product catalog?

If you have an external inventory management app, you can connect it to M2E Cloud through API to automate price and quantity updates on Channels. Whenever you make any changes, they will be immediately sent to eBay, Amazon, and Walmart via our Catalog app.

Skyrocket your sales and save time with M2E Cloud